Thank you for your interest in the products and services of PIPISHELL This Limited Warranty applies to PIPISHELL and only for PIPISHELL products purchased from PIPISHELL.

This limited Warranty covers any defects in material or workmanship under normal use during the 5 Year Warranty Period. During the Warranty Period, PIPISHELL will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use or maintenance. If a defect exists, and PIPISHELL is obligated under this warranty, PIPISHELL will either (1) repair the product at no charge using new or refurbished parts or (2) exchange the product with a product that is new or that has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product.

The Warranty Period for PIPISHELL products purchased from PIPISHELL extends 5 year from the date of purchase. A replacement PIPISHELL product or part assumes the remaining warranty of the original PIPISHELL or 5 year from the date of replacement or repair, whichever is longer.

This Limited Warranty does not cover products under these conditions:

Conditions, malfunctions or damage not resulting from defects in material or workmanship
Improperly operated devices (eg. Assembled incorrectly, mishandling, over loading, etc.)
No proof of purchase
Items that are unidentifiable by serial number or otherwise
Purchases from unauthorized sellers
Non quality related issues (after 30 days after purchase)
Free products
Lost or Stolen Products

To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you. To contact our support team:

1) E-mail us at support@pipishellav.com

2) Call 1-800-556-9829

Our support team will respond to you as soon as possible. Please include a detailed response with:

The issue you’re experiencing
When the issue occurred
How the issue occurred
What steps you took before the issue occurred